Yes, this is one of our core strengths. We provide full customization for bike pumps — including logos, housing colors, retail packaging, user manuals, and functional configurations (pressure range, battery capacity, display settings) — to help you build a unique product for your brand or market.

Needs Evaluation: Submit a request form or consult via email/phone
Design Proposal: Initial appearance/function plan within 7–15 days
Sample Development: 15–30 days depending on customization complexity
Sample Approval: Confirm via video or physical sample; second-round samples available if needed
Mass Production: Begins after PO and sample confirmation
Quality Inspection: In-house reports provided; third-party inspection welcomed
Shipping & Tracking: We handle global logistics and documentation
After-Sales Support: Our team responds to quality or technical issues within 24 hours

Our bike pumps are certified for international markets, including:
CE, RoHS, REACH (EU market)
FCC, UL (US market)
UKCA (UK market)
UN38.3, MSDS (global transportation)
For special market needs, we can assist with additional testing and certification support. Full certification documents available for each model.

We follow a systematic quality control process:
Certified systems: ISO 9001, IATF 16949, BSCI
Three-stage inspection: IQC (raw materials) → PQC (production) → FQC (finished products)
Full traceability: Self-inspection report per batch; third-party inspection supported
Premium components: Battery, PCBA, motor from qualified long-term partners
Test reports and factory walk-through available upon request.

Yes, paid samples are available and priced based on production cost. Sample fees can be fully or partially refunded upon formal order placement. International shipping costs are borne by the client.
Sample lead time for bike pumps: 7–15 days (depending on customization).

We offer sea, air, rail, truck shipping, express courier, and door-to-door delivery. Shipping costs depend on volume, weight, and destination — our team ensures the most cost-effective solution for your bike pump orders.

We provide full export documentation (invoice, packing list, certificate of origin, test reports, etc.) and can recommend experienced freight forwarders or work with your designated agent to ensure fast and smooth customs clearance.

Orders under USD 3,000: 100% T/T upfront
Orders above USD 3,000: 30% T/T deposit, 70% balance before shipment
Long-term partners: Flexible options like 30% T/T + 70% against B/L or L/C available upon agreement

Absolutely. You are welcome to visit our factories in Nanjing, China. For clients unable to travel, we offer live virtual factory tours via video, including walkthroughs of our production lines, quality control labs, and warehouse operations.